Shipping Policy
At Fire of Stars, we strive to provide our customers with prompt and reliable shipping services. We offer free shipping on all orders over $50 within the United States. For orders under $50, a flat rate of $5.99 will be charged for shipping.
We ship all orders within 2-3 business days, and delivery times vary depending on your location. Once your order has been shipped, you will receive a tracking number via email, which you can use to track your package's progress.
If you need your order to be expedited, please contact us, and we will do our best to accommodate your request for an additional fee.
Returns Policy:
At Fire of Stars, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return it within 30 days of purchase for a full refund or exchange.
To initiate a return, please contact us via email or phone, and we will provide you with a return shipping label. Once we receive your returned item, we will process your refund or exchange within 5 business days.
Please note that all returned items must be unused, unopened, and in their original packaging to be eligible for a refund or exchange. Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the item received was damaged or defective.
If you have any questions or concerns about our shipping and returns policies, please don't hesitate to contact us. We are here to help!